In all cases order billing and dispatch will be ‘on best and earliest effort basis’ dispatch. The customer would be informed / updated by phone or email or the online website regarding the delivery schedule of the ordered merchandise. Merchandise will be dispatched by a shipping/courier company appointed by Eagle. The mode of shipment mode shall be by surface/ air via an optimal route. The shipment service coverage is pan India only.

Shipping and handling charges, as indicated on the website will be charged. Eagle has the right to alter amend any such shipping charges to the order as so required. Days or dates specified for delivery of order are estimates only. However, in case of delays due to unforeseeable reasons or circumstances, Eagle shall not be held responsible. Eagle will also not be responsible for delivery at wrong address(es), if the address specified at the time of ordering is incorrect.

In the event that a non-delivery occurs on account of a mistake by User (e.g. wrong name, address or premises found closed) any extra cost incurred by Eagle for redelivery shall be paid by the User. Eagle is not responsible for any shipping company’s error during transit or the resulting damage or loss of value, time, profit or money.

The user shall check ordered merchandise at the time of delivery for physical damage or short shipment and inform with 24 hours. No claim on these accounts shall be entertained by Eagle thereafter.